AI agent 'Zara' enables messages to be sent 24/7, with less than a 30 second response rate.
Zubie receives lots of inbound enquiries about their products. They needed a way to provide high quality, quick responses to their customers' questions. They then need to qualify them as a strong lead ahead of booking time with their human sales team.
Introducing an AI agent would increase their capacity to deal with these email conversations, routing inbound enquiries to the right sales team member, and ultimately free up their sales team's time to make calls with well-qualified leads.
Zubie's new AI agent 'Zara' deals with all inbound emails from potential prospects.
Zara is tasked with capturing more information to qualify the lead, and then booking the lead onto a call with Zubie's human sales team.
By capturing this information ahead of time, Zubie's sales team ensure they spend their time on the best quality leads.
Zubie's potential customers are receiving responses to their emails in c.30 seconds at any time of day, ensuring that potential leads are engaged as soon as they reach out.
With Zubie's continued success, we've seen an influx of new leads coming to our website in recent months and we needed a tool to not only help us respond quickly but to also qualify leads before passing them on to our sales team. SalesAPE has helped us achieve these objectives and more. Our agent has dramatically decreased our lead response time to under 30 seconds while expanding our response window to 24 hours a day. Within a week of launching the agent, we saw an increase in scheduled calls with prospects and a drop in unqualified leads that would have otherwise tied up sales team resources. The agent has even been responsible for facilitating direct product sales that do not require a team member's involvement. New campaigns are already being developed that will utilize the AI as our primary response tactic. We're thrilled by the success we've seen with SalesAPE so far and are excited to expand our partnership into all aspects of our sales and marketing strategies.
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Director of Marketing
